WHAT TO BRING with your dog, And points to consider

Food: Please bring your pet’s regular food and treats, no dishes or scoops. We recommend remeasuring their meals into brown lunch bags with their names written on the outside and/or using a reusable grocery bag to cut back on plastics.

If there are any special instructions, note them on your profile page as well as apply them to the outside of your reusable grocery bag.

Please bring enough, but not so much extra that you want it returned. If there is a little left over it is pooled into another lidded storage container for anyone that is short. We use our own dishes and scoops to minimize the work of sorting and returning such property when you pick up your dog.

Beds and Toys:  Please don't bring them.  Things that smell like home are a constant reminder to your dog of who he/she is missing. If they need it for security they will not leave it and get enough exercise to fear them of their anxieties. If they don’t need it, why bring them as we do not want to take responsibility for returning or replacing any items.

Leashes & Collars: Please remember to take your pet’s collar and leash at drop-off time and bring them when you return at pickup time. Things that smell like home remind them of who they are missing. Our guests don’t wear collars, as they can become snagged in play or in the natural vegetation. We do not want to take responsibility for storing and returning collars and leashes. If you must leave them please use our wall hooks but do not make us responsible should they go missing or be damaged.

Diarrhea: This can occur for many reasons, such as changes in water or food, and simply from excitement. Like us, different water flora can affect vacationing dogs, too. We are fortunate to be in the Kettle Lake area (spring fed headwaters for Lake of Bays) and have Springhill Bottled Water Company as a neighbour. Diarrhea is always a possibility when putting your dog in any facility and not a reflection of neglect, or our financial responsibility.

Ticks and Fleas: Most of our client base and our resident dogs use regular veterinary prescribed flea and tick prevention. As such we do not have a problem with either ticks or fleas. If you are at all concerned and not using prevention please reach out to your dog’s veterinarian to purchase their prescribed prevention. We can not allow the use a flea or tick collar or other medicated collars for the same reason we do not allow collars (above) as they can become snagged in play or caught in the natural vegetation.

Parasitic Diseases: Our clients care about their pets, and use full veterinary preventative methods to keep them in good health. You should regularly test your dog’s stools and blood for parasites, or keep them on vet-approved seasonal and/or year round medications.

Medications, Special Diets, Toys, etc.: DO NOT PUT MEDICATIONS IN PET’S FOOD PACKAGES. This is dangerous. All medication must be clearly marked; we administer it ourselves. We do not charge for this service. Our guests often have unusual diets, including raw, home-cooked, etc. We do not charge for this service and have both refridgeration and freezer area; please let us know you needs ahead of time. Please don’t bring surplus that you want returned. Please leave stuffed beds, favourite toys, ‘Sunday best’ outfits at home, where they will be safely awaiting your dog’s return.

Black-flies, Mosquitoes and Deer Flies: All are common in Muskoka. While a dog's thick coat can protect the body sometimes dogs will get bites on their belly and ears. If you know that bugs love your dog (black dogs can be particularly attractive to insects) you can send along prevention products or create a 50/50 mix of canola oil and lemon juice and bring it along if you like.